Privacy Policy

Stafvix provides AI-powered business communication and automation services, including AI receptionists, automated customer support, appointment scheduling, email automation, and SMS messaging solutions for businesses across multiple industries.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit stafvix.com, use our live AI receptionist demo, book a meeting, or interact with communications operated by Stafvix.

Stafvix is responsible for personal information collected directly through its own website and services. When we process information on behalf of business clients, those clients may be responsible for determining how their customers' personal information is used.

No account or login is required to browse our website.

Our website does not currently require visitors to complete a general contact form. Visitors may choose to book a meeting or use our live AI receptionist demo.

We do not sell personal information.

We do not currently use advertising networks or analytics trackers on our website.

If these practices change, this Privacy Policy will be updated accordingly.

When you choose to start our live receptionist demo, your browser requests permission to access your microphone.

Microphone access is not activated until you grant permission.

During the demonstration, audio and AI-generated responses are transmitted through our voice AI service provider, Retell AI, to facilitate the conversation.

Demo conversations may be recorded, reviewed, and analyzed for quality assurance, troubleshooting, and service improvement, where permitted by law and subject to any required recording consent.

We recommend avoiding disclosure of sensitive medical, financial, or other confidential personal information during the demonstration.

You may withdraw microphone permission through your browser settings.

Our website uses Calendly to schedule discovery calls and business consultations.

When you schedule a meeting, Calendly may collect information including:

• Full name
• Email address
• Telephone number
• Appointment date and time
• Additional information voluntarily provided

Calendly processes information under its own privacy policy.

Stafvix receives booking information necessary to prepare for meetings, respond to inquiries, and provide requested follow-up communications.

Providing a telephone number when booking does not automatically constitute consent to receive promotional SMS messages.

Our website hosting provider may automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Basic security and diagnostic information

This information is used to operate, maintain, troubleshoot, and secure our website.

We may use collected information to:

• Respond to inquiries and customer support requests.
• Schedule and manage appointments.
• Provide AI-powered receptionist services.
• Send requested service-related email communications.
• Deliver authorized SMS communications.
• Operate business automation systems.
• Improve our services and customer experience.
• Maintain records of customer communication preferences.
• Detect misuse and protect our systems.
• Comply with applicable legal obligations.

We use personal information only for legitimate business purposes and in accordance with applicable privacy and communications laws.

Stafvix may use trusted third-party providers to operate its services, including:

• Retell AI for voice AI functionality.
• Calendly for appointment scheduling.
• Twilio for SMS communications.
• Website hosting and infrastructure providers.
• Business automation and customer relationship management platforms.

We may disclose information to these providers only as reasonably necessary to deliver the requested services, subject to applicable contractual and privacy protections.

Mobile Information and SMS Consent Protection

Stafvix does not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may be processed by authorized service providers solely to deliver communications and operate our services.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their marketing purposes.

Stafvix retains personal information only for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, and resolve disputes.

Demo recordings are retained only as long as reasonably necessary for quality assurance, troubleshooting, and service improvement.

Where applicable, SMS consent records, including the date, method, and scope of consent, may be retained as necessary to demonstrate compliance with messaging requirements.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, and disclosure.

No method of electronic transmission or storage is completely secure.

Stafvix may send SMS text messages to individuals who have provided appropriate consent or initiated customer support communications where permitted by applicable law.

Depending on the specific messaging program, messages may include:

• Appointment confirmations and reminders.
• Customer service responses.
• Responses to customer inquiries.
• Service-related notifications.
• Other communications specifically authorized by the recipient.

Individuals may opt into SMS messaging through a clearly disclosed consent form or another applicable consent mechanism.

Where express opt-in is required, consent must be voluntary and specific to the identified sender and messaging program.

Message frequency varies. Message and data rates may apply.

Recipients may reply STOP at any time to unsubscribe from an SMS messaging program.

Recipients may reply HELP to request assistance.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

Stafvix does not sell or share SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

SMS consent provided to one business is not automatically transferable to another business.

You may contact Stafvix to request:

• Access to personal information we maintain about you.
• Correction of inaccurate information.
• Deletion of eligible personal information.
• Information regarding our privacy practices.
• Changes to your communication preferences.

If you receive SMS communications from Stafvix, you may reply STOP to unsubscribe or HELP for assistance.

You may also contact support@stafvix.com regarding your messaging preferences.

We honor valid opt-out requests in accordance with applicable law.

You may withdraw microphone access through your browser settings.

Certain information may need to be retained to comply with applicable legal obligations.

Stafvix may update this Privacy Policy to reflect changes in its business practices, services, technology, or legal obligations.

Updates will be published on this page with a revised effective date.

Where appropriate, material changes will be communicated through our website or other suitable channels.

For privacy questions, personal information requests, or assistance with messaging preferences, contact:

Stafvix

Website: https://stafvix.com

Email: support@stafvix.com

Schedule a discovery call: https://calendly.com/isaiahstaf-stafvix/30min